/* Maiß Kundenportal. Fonts are self-hosted (no request to Google). */
@font-face{font-family:"Roboto";font-style:normal;font-weight:300;font-display:swap;src:url("../fonts/roboto-latin-300.woff2") format("woff2")}
@font-face{font-family:"Roboto";font-style:normal;font-weight:400;font-display:swap;src:url("../fonts/roboto-latin-400.woff2") format("woff2")}
@font-face{font-family:"Roboto";font-style:normal;font-weight:500;font-display:swap;src:url("../fonts/roboto-latin-500.woff2") format("woff2")}
@font-face{font-family:"Roboto";font-style:normal;font-weight:700;font-display:swap;src:url("../fonts/roboto-latin-700.woff2") format("woff2")}
@font-face{font-family:"Roboto Condensed";font-style:normal;font-weight:500;font-display:swap;src:url("../fonts/roboto-condensed-latin-500.woff2") format("woff2")}
@font-face{font-family:"Roboto Condensed";font-style:normal;font-weight:600;font-display:swap;src:url("../fonts/roboto-condensed-latin-600.woff2") format("woff2")}

:root{
  --red:#E10A19; --red-deep:#9F1923; --red-soft:#FCE9EA;
  --ground:#F6F4F4; --surface:#FFFFFF; --ink:#1D1A1B; --muted:#6B6466;
  --line:#E7E2E2; --tint:#F1ECEC; --shadow:0 1px 2px rgba(60,20,22,.06),0 8px 24px -12px rgba(60,20,22,.18);
  --font:"Roboto",system-ui,-apple-system,"Segoe UI",Arial,sans-serif;
  --label:"Roboto Condensed","Roboto",system-ui,Arial,sans-serif;
}
@media (prefers-color-scheme:dark){
  :root:not([data-theme="light"]){
    color-scheme:dark;
    --red:#F0333F; --red-deep:#FF8A91; --red-soft:#3A1719;
    --ground:#151213; --surface:#1F1B1C; --ink:#F3EFEF; --muted:#A79FA1;
    --line:#342E2F; --tint:#2A2425; --shadow:0 1px 2px rgba(0,0,0,.4),0 10px 28px -14px rgba(0,0,0,.7);
  }
}
:root[data-theme="dark"]{
  color-scheme:dark;
  --red:#F0333F; --red-deep:#FF8A91; --red-soft:#3A1719;
  --ground:#151213; --surface:#1F1B1C; --ink:#F3EFEF; --muted:#A79FA1;
  --line:#342E2F; --tint:#2A2425; --shadow:0 1px 2px rgba(0,0,0,.4),0 10px 28px -14px rgba(0,0,0,.7);
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--ground);color:var(--ink);font:400 15px/1.55 var(--font);-webkit-font-smoothing:antialiased}
a{color:inherit}
.wrap{max-width:1120px;margin:0 auto;padding-inline:clamp(16px,4vw,40px)}

/* Kopfzeile */
.topbar{background:var(--surface);border-bottom:1px solid var(--line)}
.topbar .wrap{display:flex;align-items:center;gap:14px;padding-block:14px}
.seal{width:44px;height:44px;color:var(--red);flex:none}
.brand{display:flex;flex-direction:column;line-height:1.15}
.brand b{font-weight:700;font-size:17px;letter-spacing:.01em}
.brand span{font:500 11px/1.2 var(--label);letter-spacing:.14em;text-transform:uppercase;color:var(--muted)}
.topbar .since{font:500 12px var(--label);letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}
.account{margin-left:auto;display:flex;align-items:center;gap:14px;margin-block:0;min-width:0}
.account .who{font-size:14px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.link{background:none;border:0;padding:0;font:600 12px var(--label);letter-spacing:.12em;text-transform:uppercase;color:var(--red);cursor:pointer}
.link:hover{text-decoration:underline}

/* Anmeldung */
.panel{max-width:560px;margin:clamp(28px,6vw,72px) auto;padding:clamp(22px,4vw,36px);background:var(--surface);border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow)}
.panel h1{font-size:clamp(26px,3.6vw,34px)}
.panel p{color:var(--muted);margin:0 0 20px}
.notice{padding:10px 14px;border-radius:8px;background:var(--red-soft);color:var(--ink)!important}
.btn{display:inline-block;padding:11px 22px;border-radius:8px;background:var(--red);color:#fff;font:600 13px var(--label);letter-spacing:.1em;text-transform:uppercase;text-decoration:none}
.btn:hover{filter:brightness(.9)}

/* Einleitung */
.intro{padding-block:clamp(28px,5vw,52px) 22px}
.eyebrow{font:600 12px var(--label);letter-spacing:.16em;text-transform:uppercase;color:var(--red)}
h1{font-weight:300;font-size:clamp(28px,4.4vw,42px);line-height:1.12;margin:.35em 0 .3em;text-wrap:balance;letter-spacing:-.01em}
h1 strong{font-weight:700}
.intro p{margin:0;color:var(--muted);max-width:60ch}

/* Kacheln */
.tiles{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;padding-bottom:20px}
.tile{position:relative;display:flex;flex-direction:column;text-align:left;background:var(--surface);border:1px solid var(--line);border-radius:10px;overflow:hidden;box-shadow:var(--shadow);text-decoration:none;color:inherit;font:inherit;padding:0;cursor:pointer;transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
.tile:hover{transform:translateY(-2px);border-color:color-mix(in srgb,var(--red) 45%,var(--line))}
.tile:focus-visible{outline:3px solid var(--red);outline-offset:3px}
.art{height:150px;display:grid;place-items:center;background:var(--tint);border-bottom:1px solid var(--line);position:relative;overflow:hidden}
.art::before{content:"";position:absolute;inset:0;background:radial-gradient(circle at 78% 18%,var(--red-soft) 0 34%,transparent 35%),radial-gradient(circle at 12% 110%,var(--red-soft) 0 28%,transparent 29%);opacity:.9}
.art svg{position:relative;width:112px;height:112px}
.body{display:flex;flex-direction:column;gap:6px;padding:18px 20px 20px;flex:1}
.body h2{margin:0;font-size:21px;font-weight:700;letter-spacing:.005em}
.body p{margin:0;color:var(--muted);font-size:14px}
.meta{margin-top:auto;padding-top:14px;display:flex;align-items:center;justify-content:space-between;gap:10px;font:500 12px var(--label);letter-spacing:.06em;color:var(--muted)}
.go{display:inline-flex;align-items:center;gap:6px;color:var(--red);font:600 13px var(--label);letter-spacing:.08em;text-transform:uppercase}
.go svg{width:16px;height:16px;transition:transform .18s ease}
.tile:hover .go svg{transform:translateX(3px)}
.tile[aria-expanded] .go svg{transform:rotate(90deg)}
.tile[aria-expanded="true"] .go svg{transform:rotate(-90deg)}
.tile[aria-expanded="true"]{border-color:var(--red);box-shadow:0 0 0 1px var(--red),var(--shadow)}
.tile[aria-expanded="true"]::after{content:"";position:absolute;left:50%;bottom:-1px;width:18px;height:9px;transform:translateX(-50%);background:var(--red);clip-path:polygon(0 100%,50% 0,100% 100%)}

/* Service-Bereich */
.service{margin-bottom:40px;background:var(--surface);border:1px solid var(--line);border-top:3px solid var(--red);border-radius:10px;padding:22px clamp(16px,3vw,28px) 26px;box-shadow:var(--shadow)}
.service header{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:6px 16px;margin-bottom:18px}
.service h3{margin:0;font-size:19px;font-weight:700}
.service header p{margin:0;color:var(--muted);font-size:14px}
.sub{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.subtile{display:flex;align-items:center;gap:18px;padding:18px;border:1px solid var(--line);border-radius:8px;background:var(--ground);text-decoration:none;transition:border-color .18s ease,background .18s ease}
.subtile:hover{border-color:var(--red);background:var(--surface)}
.subtile:focus-visible{outline:3px solid var(--red);outline-offset:2px}
.subtile .ico{flex:none;width:68px;height:68px;border-radius:50%;display:grid;place-items:center;background:var(--red-soft)}
.subtile .ico svg{width:44px;height:44px}
.subtile h4{margin:0 0 2px;font-size:17px;font-weight:700}
.subtile p{margin:0;color:var(--muted);font-size:14px}
.subtile .host{display:inline-block;margin-top:6px;font:500 12px var(--label);letter-spacing:.06em;color:var(--red)}
.service.open{animation:drop .22s ease-out}
@keyframes drop{from{transform:translateY(-6px);opacity:.4}to{transform:none;opacity:1}}

footer{border-top:1px solid var(--line);padding-block:18px 28px;color:var(--muted);font-size:13px}
footer .wrap{display:flex;flex-wrap:wrap;gap:6px 18px;justify-content:space-between}
footer a{color:inherit}
footer .legal{display:flex;gap:18px}

/* Icon-Farben */
.i-line{fill:none;stroke:var(--ink);stroke-width:3.2;stroke-linecap:round;stroke-linejoin:round}
.i-fill{fill:var(--surface)}
.i-red{fill:var(--red)}
.i-redline{fill:none;stroke:var(--red);stroke-width:3.2;stroke-linecap:round;stroke-linejoin:round}

@media (max-width:860px){.tiles{grid-template-columns:1fr 1fr}.tiles .tile:last-child{grid-column:auto}}
@media (max-width:620px){.tiles,.sub{grid-template-columns:1fr}.art{height:120px}.art svg{width:92px;height:92px}.topbar .since,.account .who{display:none}.tile[aria-expanded="true"]::after{display:none}}
@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}

/* Tickets */
.ticket-page{padding-bottom:48px}
.card{background:var(--surface);border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);padding:clamp(18px,3vw,28px);margin:0 0 20px}
.form{max-width:720px}
.field{display:flex;flex-direction:column;gap:6px;margin-bottom:18px}
.field label{font:600 13px var(--label);letter-spacing:.06em}
.field input:not([type=checkbox]),.field textarea,.field select{font:inherit;color:var(--ink);background:var(--surface);border:1px solid var(--line);border-radius:6px;padding:10px 12px;max-width:100%}
.field input:focus-visible,.field textarea:focus-visible,.field select:focus-visible{outline:3px solid var(--red);outline-offset:1px}
.field.check{flex-direction:row;align-items:flex-start;gap:10px}
.field.check label{font:400 14px/1.5 var(--font);letter-spacing:0}
.field .hint{font-size:13px;color:var(--muted)}
.error{font-size:13px;color:var(--red-deep)}
.field.invalid input,.field.invalid textarea,.field.invalid select{border-color:var(--red)}
.actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:8px}
button.btn{border:0;cursor:pointer}
.label{margin:0;font:600 12px var(--label);letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}
.ticket-number{margin:4px 0;font:700 clamp(26px,4vw,34px) var(--label);letter-spacing:.06em}
.muted,.empty{color:var(--muted)}
.facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px}
.facts dt{font:600 12px var(--label);letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}
.facts dd{margin:2px 0 0}
.status{display:inline-block;padding:2px 10px;border-radius:999px;font:600 12px var(--label);letter-spacing:.06em;background:var(--tint)}
.status-new,.status-open{background:var(--red-soft)}
.ticket-list{list-style:none;margin:0 0 20px;padding:0;display:grid;gap:10px}
.ticket-list a{display:grid;grid-template-columns:auto 1fr auto auto;align-items:center;gap:6px 16px;padding:14px 18px;background:var(--surface);border:1px solid var(--line);border-radius:8px;text-decoration:none}
.ticket-list a:hover{border-color:var(--red)}
.ticket-list .number{font:600 13px var(--label);letter-spacing:.06em;color:var(--red)}
.ticket-list .date{font-size:13px;color:var(--muted)}
.thread{list-style:none;margin:0 0 24px;padding:0;display:grid;gap:12px}
.entry{background:var(--surface);border:1px solid var(--line);border-left:3px solid var(--line);border-radius:8px;padding:14px 18px}
.entry.from-customer{border-left-color:var(--red)}
.entry .who{display:flex;justify-content:space-between;gap:10px;margin:0 0 6px;font-size:13px;color:var(--muted)}
.entry .who b{color:var(--ink)}
.files{margin:8px 0 0;padding-left:18px}
@media (max-width:640px){.ticket-list a{grid-template-columns:1fr auto}.ticket-list .title{grid-column:1/-1}}